Aftercare & Services
Read what our customers have to say about us
"Thanks for sorting the scooter. Was a really good transaction. Went for a brief ride this morning - awesome. Can't believe how quickly and smoothly the scooter accelerates. Quality piece of kit."
"Thank you Tony."
"In summary I found buying the scooter from Steve a pleasant experience and I would be delighted to use Lancaster Honda and in particular Steve Thorn in the future when I change, or add to my other bikes."
"Many Thanks Frank for your custom."
"Just to let you know the boots arrived very quickly and after trying them out this morning they fit perfectly. Thanks for recommending the 12's! Excellent customer service and I shall be recommending you on the forum"
"Your welcome Matt."
"The whole staff team have made Lancaster Honda a warm friendly welcoming place to be, I thought you should know."
"Thank you Jane"
"I was buying Givi trekker alu panniers for my motorcycle and panniers racks. Not only that Mr. Wes Hall and Mr. Damian Brog are professional salesmen, but also the product itself makes me feel like "money well spent". The panniers were professionally and safely packed and the delivery time was outstanding."
"Just wanted to say a huge thank you to Wes Hall for his superb customer service and diligence in dealing with our order. We chose to use our own carriers who let us down but Wes liaised with them without any prompt from us. We really appreciated him going the extra mile for us."
"Your welcome Samantha."
"Just wanted to thank you for your time and help today. Very much appreciated your advice and test ride. Celia was very impressed also so we can look forward to some good touring in the not too distant future."
"Our pleasure Chris."
"Just a note of thanks for work carried out. Also, thanks for your service and help on a bike I am very pleased with. Good help and service as you provided is well worthy of my appreciation. Well done! Aanother happy Deauville owner."
"Many Thanks George for your custom."
"Dear Neil and all at Northwest Honda in Lancaster. Thanks so much for making my new bike everything I was hoping it would be. Thanks for going the extra mile. Very best wishes."
"Just wanted to drop you a line and let you know that I absolutely love the bike. I finished the tour about 3 weeks ago so I have been making the most of the good weather and I have to say that it is an absolutely stunning bike. There are so many people commenting on what a good looking bike it is which is saying something when they pick it out amongst piles of Harleys, Ducatis and other associated super quick nonsense."
"Thank you Ian"
"I'm looking forward to lots of good times on my bike and will definitely be a customer in the future and would have no hesitation in telling my friends to buy from you. Kind regards for a great service."
"Our pleasure Dion."
"A massive thank you from me for going above and beyond the call of duty. Martin would also like to say 'Thanks'. I think you could tell by the smile on his face how grateful he was to meet John and have him all to himself."
"Many Thanks Shirley and Martin for your custom."
"Just wanted to say what a fabulous weekend we've just had down at Oulton Park. It was all brilliant, from start to finish. So thanks very much for making it happen for us."
"The CRF250 Rally is just so much fun. I live in the Peak District, and have taken it down one or two (of the last remaining legal) green lanes. The bikes handling is awesome. I was pleasantly surprised, being a novice off-roader. The bike is very capable, and did I mention already, So Much Fun ?. The team at Lancaster, North West Honda were very friendly, knowledgeable and helpful. I had the bike within the week (can't wait when you need a new bike). I would recommend the bike and dealer to anyone looking for a CRF250, or any other Honda for that matter. Very positive experience. Oh and by the way in case I forgot to say, this bike is so much fun!"
"Were very pleased to hear how much you like your new bike."
"I took my Honda motorcycle PCX in for servicing today. Once again superb service. It is so great to finally find a company who consistently give good service. Thank for being so efficient. Darren is so lovely and charming. Honda should be very grateful they have people like Darren representing them - this is what creates customer loyalty. Credit to the manager, such a friendly atmosphere in the showroom. He's a funny chap! Thank you."
"Your welcome Zara."
"Thank you for being very helpful with the CB1000R, it is a fantastic bike. KJ was really helpful in finding the perfect bike and making the process very easy. Thank you"
"You're welcome Kevin"
"I bought a new NC750X about 2 weeks ago and it's a really good bike. Special thanks to KJ for all the help she gave, she certainly knows a lot about bikes!"
"Thanks enjoy your new bike Chris."
"The service I received from Darren at Lancaster Honda regarding a warranty claim on a cbr650f I recently purchased was exceptional. Darren was very helpful, informative and professional when dealing with my problems. It has confirmed to me that Honda Motorcycles is a professional outfit and I will be a lifelong customer when purchasing future bikes. Darren and his team should be recognised by head office and rewarded for their work. "
"Thank you very much for your kind words Ryan. We look forward to seeing you in the future."
"Collected my new bike today and would like to say a big thank you to James at Lancaster Honda for making part-exchanging my old bike for a new one easy and hassle free. New bike delivered sooner than expected and everything smooth and easy from ordering to collection. Have bought bikes from here before and customer service is still as great as ever. Well done and thanks again."
"Thank you for your kind words Mal. We really hope you enjoy your new bike and look forward to seeing you in the future."